Nonprofit Success - Training Recommendations
Contents |
Resources & Training Recommendations
Resources
There are a variety of resources available to nonprofits who use Salesforce. The salesforce.com Foundation has compiled those resources on their website so that you can reference them all easily from one place.
We highly suggested you visit and bookmark the page: http://www.salesforcefoundation.org/resources
Training Overview
The training of personnel is critical to the overall implementation effort and broad adoption of Application across the enterprise. Various training options are available to nonprofit organizations. Our recommended approach is to take advantage of the free on-line training as well as send at least 1 System Administrator to Administrator Essentials training. Details on both of these trainings are available below.
Salesforce.com also offers a variety of other for-fee instructor led and virtually led training classes. In some cases the free on-line classes may suffice depending upon the level of sophistication of your Application usage. In many other cases however a combination of free and paid training classes are appropriate.
Initial Training
- To get a first peek at the Nonprofit template and some background on the Salesforce.com Foundation's Grant Program, watch this 7-minute video.
- To sit in on the live weekly webinar version of this so you can ask the facilitator some questions, or hear from other non-profit users, register here.
- Want a quick demo on some of the basic functions of the nonprofit template? Watch a few short screencasts of the nonprofit template.
Free On-Demand Training
Salesforce.com’s virtual learning offering provides a comprehensive, role-based curriculum of courses delivered via the Web. To make learning about our applications convenient and accessible for all users, administrators, and developers, we offer courses in a variety of self-paced and instructor-led formats.
Click here: http://www.salesforce.com/services-training/education-services/online-training/
Nonprofit Training Policy
For the most up to date information on the nonprofit training policy visit the Foundation website at http://www.salesforcefoundation.org/trainingpolicy