About this Solution
This solution would be one or more managed packages that could enable any organization to manage the data and workflow associated with Grant Making.
People and Organizations
Consultants working in this space
Exponent Partners
Organizations in this vertical using Salesforce
The Community Technology Foundation of California
Organizations in this vertical wanting to implement Salesforce
Solution Details
Existing Appex's in this space
Development Project
Live Demo
Implementation Ideas
- Best case scenario is that this is a managed package that would be compatible with the nonprofit base template and the other nonprofit solutions/packages.
- This solution should include the customer portal for grantee interaction.
- A critical decision is whether or not to use cases:
- Pro: Cases have a lot of self-service functionality built in
- Con: Cases can be used for many other things like trouble tickets or more more traditional "customer support" functionality as well.
- The definition of how cases are used in the nonprofit space should be defined at the base application level.
Process Maps
Best Practices
Data Migration and Moving from Other Solutions
Gaps and Obstacles
Training Needs and Links
Related Threads on Nonprofit Forum